Welcome

Welcome to VCT WoodWorks. We build custom wood furniture and home decor, etc. It is our goal to ensure you are 100% satisfied with your purchase.

Payments

We accept Visa, Master Card, American Express, Discover, Etsy gift cards, and PayPal as payment. A 9.75% sales tax will be collected on orders shipped to Tennessee as required by law.

Shipping

We ship using USPS and UPS. Shipping prices will vary depending on your location. Please note that large items such as porch swings, cooler boxes, hope chests, etc. will ship UPS and cannot be shipped to PO BOX, APO/FPO addresses.
We will ship worldwide. If a shipping quote does not show, International buyers must contact us for a shipping quote prior to making purchase.
International buyers are responsible for any custom fees that may be due.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Returns accepted. Buyers must contact us within 30 days of receiving package for returns. We will refund item price after product is returned to us. We do not refund shipping fees and buyers are responsible for return shipping cost.

If for any reason you are not satisfied with your purchase, contact us and we will do our best to ensure your satisfaction

Additional

SHIPPING RATES VARY DEPENDING ON LOCATION! International buyers: if a shipping quote does not show in shipping details you must contact us for shipping quote prior to making purchase.
INTERNATIONAL BUYERS ARE RESPONSIBLE FOR ANY CUSTOM FEES THAT MAY BE DUE.

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